TERMS AND CONDITIONS

PAYMENT

  • All payment made are strictly non-refundable or transferable.

TERMINATION

  • Students are required to give at least 1 month notice in the event whereby he/she wishes to withdraw from Swim2u School.

GROUP LESSON (2 PAX AND ABOVE)

  • There will strictly be no refunds, compensation or make-up lesson for any absentees, late coming or cancellation of any sorts.

  • Lesson will be conducted once a week.

  • Student is required to purchase the necessary equipment such as swimming attire, goggles, kicking board and swim cap for lessons.

  • Fee payments are to be made before the commencement of the first lesson of every cycle.

  • Student who missed more than 4 lessons without valid reasons will be removed from the class.

  • Students selected to take the swimsafer test are required to register and pay for their own test fee (excluding the month lessons fee)

  • We reserve to postpone the start date of class in the event if the class size does not meet the minimum capacity and requirements.

  • We reserve the right to merge different classes of similar level if class size does not meet the minimum capacity and requirements.

  • ​We reserve the right to increase the no. of student to max 6 per lesson. (Depending on the Covid situation)

PRIVATE LESSON (1 PAX OR 2 PAX)

  • Lost time due to late coming or availability of swimming pool will not be compensated or make up.

  • Late minute cancellation will not be entertained.

  • Students are required to inform the instructor 1 day in advance if they wish to cancel the swimming lesson (only applicable for student with valid medical certificate), after which make up lesson must be arranged with the instructor.

  • All make up lesson should be arranged in favour to the coach's schedule.

  • Student must be responsible to arrange make up lesson if swimming lesson is cancelled.

  • All private lessons must be completed within the stated number of weeks; failiure to undergo the minimum required lessons will result in any outstanding lessons being forfeited.

ADVERSE WEATHER AND SAFETY PRECAUTIONS

  • The swimming coach and the pool authority reserve the rights to cancel or postpone the swimming lesson in the event of bad weather.

  • Due to unforseen circumstances, swimming lesson will be counted in the event of bad weather conditions.

  • There will be no make-up lesson, refunds or compensation in the event of bad weather (group class)

  • It is the student's responsibility to inform the instructor if he/she is not feeling well or suffer from any medical conditions.

  • On a bad weather day, the swimming coach and the pool authority reserve the exclusive rights to cancel the swimming lesson for safety reasons. Once a swimming lesson has started and has the be cancelled due to rain, there will be no makeup lesson. Please attend classes regardless of the weather conditions unless you have been informed that the lesson is cancelled. Lesson can be conducted under drizzling rain. Parent / Student are advised to contact the coach in the event of inclement weather.

RESPONSIBILITY

  • We will not held responsible for any claims arising out of any injury, damage or loss of lift while attending our swimming lesson, including all cost incurred as a result of such claims.​

 

PAYMENT METHOD

Please read the above terms and conditions carefully before making any payment.

The modes of payment available are: bank transfer, paynow or paylah.​

  • For payment by paynow or paylah, you may transfer to (+65) 9137 6233 or UEN: 53417313J

  • Payee name: Swim2u

For payment by bank transfer, you may refer below for the bank account information.

  • Bank Name : Maybank Singapore

  • Account No. : 040-210-79873

  • Payee name: Swim2u

All payment made are strictly non-refundable or transferable.

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